TERMS OF SERVICE

Last updated March 25, 2026 (attorney-reviewed)


Please read these Terms of Service ("Terms") carefully before using the Slotly platform ("Service") operated by Slotly, Inc. ("Slotly," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

TABLE OF CONTENTS

1. Our Services
2. Account Registration
3. Authorization of Automated Access
4. Third-Party Platform Compliance
5. Credential Storage and Security
6. No Guarantee of Booking Success
7. Subscriptions and Payments
8. Intellectual Property
9. Prohibited Uses
10. Disclaimer of Warranties
11. Limitation of Liability
12. Indemnification
13. Termination
14. Arbitration, Governing Law, and Dispute Resolution
15. Changes to These Terms
16. Contact Us

1. OUR SERVICES

Slotly is an automated booking platform that monitors appointment-based services for cancellations and automatically completes bookings on behalf of users. Users connect their existing membership accounts on third-party booking platforms ("Platforms"), set their preferences, and Slotly continuously checks for available slots — booking them instantly when they open up.

The Service is available via our website at https://getslotly.app and any associated mobile applications or progressive web apps.

2. ACCOUNT REGISTRATION

To use the Service, you must create a Slotly account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding the password you use to access the Service and for all activities that occur under your account.

You must be at least 18 years of age to create an account and use the Service. By creating an account, you represent and warrant that you are at least 18 years old.

You must not share your Slotly account credentials with any other person or permit any other person to access the Service using your account.

3. AUTHORIZATION OF AUTOMATED ACCESS

By using Slotly to interact with a third-party booking platform ("Platform"), you represent and warrant that you are an authorized account holder on that Platform and that you have the right to authorize automated access on your behalf, and that enabling Slotly's automated access and providing credentials to Slotly does not violate any applicable terms, policies, or restrictions of that Platform and that you have obtained any required permissions or consents. You expressly direct and authorize Slotly to access your Platform account using the credentials you provide, to navigate the Platform, to check availability, and to complete reservations on your behalf, including through automated means that may otherwise be restricted by a Platform; provided that Slotly's actions are limited to using your credentials and instructions for the purpose of performing the Service and that you are the principal directing these actions. Slotly acts solely as your automated agent.

You may revoke this authorization at any time by disconnecting your Platform account from Slotly or by deleting your Slotly account; however, revocation will not affect your responsibility for any access or actions previously authorized or initiated, or your obligations (including indemnification) with respect to any resulting third-party claims. Upon revocation, Slotly will cease all automated access to the disconnected Platform on your behalf.

4. THIRD-PARTY PLATFORM COMPLIANCE

You are solely responsible for compliance with the terms of service, membership agreements, and any other terms governing your use of any third-party Platform you connect to Slotly. Slotly makes no representation that automated access through Slotly is permitted under the terms of any third-party Platform. By providing your credentials and activating Slotly automation, you represent that you have reviewed the applicable Platform terms and accept sole responsibility for any consequences arising from your use of Slotly in connection with that Platform.

Slotly is not a party to the agreement between you and any third-party Platform. We do not control the availability, functionality, pricing, or terms of any Platform, and we are not responsible for any actions taken by a Platform in response to your use of the Service.

4.1 THIRD-PARTY ACCOUNT RECOVERY

Slotly can only manage access to your Slotly account. If a third-party Platform suspends, restricts, locks, or terminates your account on that Platform — whether or not in connection with your use of Slotly — Slotly has no ability to restore, unlock, or otherwise remediate your access to that Platform. Resolution of any such action is solely between you and the third-party Platform. Slotly will not contact third-party Platforms on your behalf and does not represent that any such remediation is possible. Slotly is not liable for any loss of access to a third-party Platform, any loss of membership, reservation history, or other Platform benefits resulting from a Platform's response to your use of Slotly.

5. CREDENTIAL STORAGE AND SECURITY

When you connect a third-party Platform account to Slotly, you provide us with your Platform login credentials. We take the security of your credentials seriously. Third-party platform credentials are encrypted at rest using industry-standard symmetric encryption (AES-256 via Fernet) and are transmitted only to the connected Platform for the sole purpose of executing bookings on your behalf. These credentials are never stored in plaintext and are never shared with any other third party.

Notwithstanding our security measures, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your credentials, we cannot guarantee absolute security. You acknowledge and accept this inherent risk.

For more details on how we handle your personal information, please review our Privacy Policy.

6. NO GUARANTEE OF BOOKING SUCCESS

Slotly does not guarantee that any booking request will be fulfilled. Booking availability, platform access, and booking completion depend on factors outside Slotly's control, including the third-party Platform's availability, technical behavior, and the actions of other users. Slotly is not liable for any booking that is not completed, any reservation that is cancelled, or any Platform action taken against your account.

The Service operates on a best-effort basis. Factors that may prevent a booking from being completed include but are not limited to: Platform downtime, changes to Platform interfaces, network connectivity issues, slot availability changes between detection and booking, and Platform account restrictions.

7. SUBSCRIPTIONS AND PAYMENTS

Slotly offers subscription plans that provide access to various features and service levels. Details of available plans, pricing, and features are listed on our website. Slotly reserves the right to modify subscription pricing and features at any time, with notice to existing subscribers.

All payments are processed through Stripe, Inc. and are subject to Stripe's terms of service. Slotly does not store payment card information directly. By subscribing, you agree to pay all applicable fees and authorize us to charge your payment method on a recurring basis until you cancel.

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.

8. INTELLECTUAL PROPERTY

The Service, including its original content, features, and functionality (excluding content provided by users), is and will remain the exclusive property of Slotly, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries.

You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying software, nor may you reverse engineer or attempt to extract the source code of the Service, unless applicable law gives you such rights notwithstanding this limitation.

9. PROHIBITED USES

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. Prohibited uses include but are not limited to:

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SLOTLY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

SLOTLY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLOTLY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

IN NO EVENT SHALL SLOTLY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID SLOTLY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Slotly, its officers, employees, and contractors from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of Slotly in connection with a third-party Platform; (b) any breach of a third-party Platform's terms of service or membership agreement resulting from your use of Slotly; (c) any action taken by a third-party Platform against you or Slotly as a result of your use of Slotly; (d) your violation of these Terms; or (e) your violation of any rights of another party.

13. TERMINATION

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

Upon termination of your account, Slotly will delete your stored third-party Platform credentials and cease all automated activity on your behalf. You may request deletion of your account and associated data at any time by contacting us at [email protected].

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. ARBITRATION, GOVERNING LAW, AND DISPUTE RESOLUTION

14.1 Federal Arbitration Act; Governing Law

The Federal Arbitration Act (9 U.S.C. Sections 1-16) governs the interpretation and enforcement of this Section 14 (including any question of arbitrability and the scope, validity, or enforceability of this Section 14). Except as preempted by the Federal Arbitration Act, these Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules, provided that to the extent the laws of the consumer's state of residence provide nonwaivable consumer protections, such protections will apply.

14.2 Binding Individual Arbitration; Class/Representative Action Waiver

Except for the claims identified in "Small Claims and Injunctive Relief" below, you and Slotly agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved exclusively and finally by binding individual arbitration, and not in court.

YOU AND SLOTLY WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR MASS ACTION.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim(s).

14.3 Arbitration Administrator, Rules, and Process

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, as modified by this Section 14, and conducted by a single neutral arbitrator. If AAA is unavailable, the parties will mutually select JAMS or another comparable administrator applying its consumer rules. Filing may be made by mail, email, or online; hearings may be held by videoconference, telephone, or, if required, in person as set by the administrator's consumer rules.

14.4 Seat, Venue, and Language

The seat of arbitration is the county of your residence if in the United States, or New Castle County, Delaware if you reside outside the United States. The arbitrator may conduct hearings remotely by default upon either party's request, unless the arbitrator determines an in-person hearing is necessary. The arbitration will be conducted in English.

14.5 Fees and Costs; Consumer Protections

Slotly will pay all AAA (or successor administrator) filing, administration, and arbitrator fees for any arbitration it initiates and for any consumer arbitration that is non-frivolous under applicable law. Each party will bear its own attorneys' fees and costs unless a statute provides otherwise for the prevailing party, in which case the arbitrator may award them as required by law. The arbitrator may award individualized injunctive or declaratory relief only as necessary to provide relief to the individual claimant.

14.6 Small Claims and Injunctive Relief

Either party may elect to have an eligible claim heard in small claims court on an individual basis if the claim qualifies, rather than in arbitration. In addition, either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its confidential information, intellectual property rights, or to preserve the status quo pending arbitration.

14.7 Delegation and Severability

The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Section 14, including any claim that all or any part of this Section 14 is void or voidable, except that a court has authority to decide issues relating to the enforceability of the Class/Representative Action Waiver. If the Class/Representative Action Waiver is found unenforceable as to any claim, then that claim (and only that claim) must be litigated in court and not in arbitration. If any other provision of this Section 14 is found unenforceable, it will be severed, and the remaining provisions will remain in full force and effect.

14.8 Opt-Out Right

You may opt out of this agreement to arbitrate by sending a written notice of your decision to opt out to [email protected] or to Slotly, Inc., Attn: Legal -- Arbitration Opt-Out, 131 Continental Dr, Suite 305, Newark, DE 19713, within 30 days after you first accept these Terms. Your opt-out notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Your decision to opt out will have no adverse effect on your relationship with Slotly.

14.9 Exclusive Venue for Non-Arbitrable Disputes

To the extent a Dispute is not subject to arbitration under this Section 14, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware, for such Dispute, and waive any objection based on inconvenient forum.

15. CHANGES TO THESE TERMS

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by sending a notification to the email address associated with your account. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

16. CONTACT US

If you have any questions about these Terms, please contact us:

Slotly, Inc.
Email: [email protected]
Website: https://getslotly.app